The Hub Home Trader ships to addresses in Australia only, using Australia Post with a standard shipping flat rate of $9.95.
When will my order be shipped?
Once we receive your order, it will be picked, packed & shipped within 48 hours. If your order is received on a Saturday or Sunday, your order will be shipped on the following Monday.
Packages should arrive between 5-7 business days after your order is placed - hopefully earlier. Once your package has been shipped, you will receive a confirmation email with tracking details.
If you would like to exchange an item, please let us know why as soon as possible by emailing firstname.lastname@example.org. We will be in touch to discuss.
Damaged or missing goods
We make sure that all your orders are packaged securely so they arrive safely to your door. If your package arrives damaged, we ask that you email us immediately with a photo of the damaged goods and we can go from there.
If your package doesn't arrive due to it being lost/stolen, please email us immediately. A replacement of the product will be organised at our discretion.